Frequently Asked Questions

Send your resume (PDF or DOCX) to the WhatsApp bot, or paste a job link first. The bot guides you step by step — asking for your name, contact details, and the job posting. Within about a minute, it delivers your ATS score, Resume Patch Pack, and a cover letter as text and downloadable PDF.

Yes. We process your resume and job description only to generate your results. We do not sell your data or share it with third parties beyond the AI and hosting providers required to run the service. Your resume is handled in a temporary processing environment and can be deleted on request. See our Privacy Policy for full details.

Yes, both are supported. DOCX files produce slightly better CONVERT output because we can preserve document structure. PDF resumes are processed by text extraction — if your PDF is a scanned image, text extraction may fail and we'll ask you to upload a text-based version.

An ATS (Applicant Tracking System) score is a measure of how well your resume matches a specific job description based on keyword and semantic analysis. Most companies use ATS software to filter applications automatically — typically before a human ever reads a single resume.

No — and intentionally so. ZapResume AI generates targeted patches only: a skill rewrite block, bullet rewrites, before/after examples, and keyword suggestions. We do not change personal information, education, company names, job titles, or dates. You review and apply the suggestions yourself.

The cover letter is generated from your resume content and the specific job description. It's 250–350 words long, with a proper header (name, location, contact, date, Hiring Manager, company). Delivered as text in chat and as a downloadable PDF. Always review it before submitting.

No — anyone can use it. But it is specifically designed for students and early-career professionals, particularly international students navigating competitive job markets anywhere in the world. The WhatsApp-first approach and free tier are built with students' budgets and habits in mind.

No. ZapResume AI improves the presentation of your existing qualifications — it does not guarantee any specific outcome. Interview success depends on your experience, the role, the company, and many other factors. Always review AI suggestions before submitting your application.

Email support@zaptalent.de with your phone number (for WhatsApp users) or email address (for web users) and a request to delete your data. We will process your request within 30 days in accordance with GDPR.

ZapResume AI works in English and German. The bot detects your resume language and generates results in the same language where possible. Cover letters default to English unless you specify otherwise.

The free WhatsApp plan allows up to 3 full analyses per day. The counter resets daily. For unlimited access, see our Pro plan on the Pricing page.